1 Understanding business activity |
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1.1 Business activity QP1 |
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1.2 Classification of businesses QP1 |
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1.3 Enterprise, business growth and size QP1 |
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1.3 Enterprise, business growth and size QP2 |
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1.3 Enterprise, business growth and size QP3 |
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1.3 Enterprise, business growth and size QP4 |
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1.3 Enterprise, business growth and size QP5 |
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1.3 Enterprise, business growth and size QP6 |
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1.3 Enterprise, business growth and size QP7 |
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1.3 Enterprise, business growth and size QP8 |
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1.3 Enterprise, business growth and size QP9 |
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1.4 Types of business organisation QP1 |
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1.4 Types of business organisation QP2 |
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1.4 Types of business organisation QP3 |
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1.4 Types of business organisation QP4 |
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1.5 Business objectives and stakeholder objectives QP1 |
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1.5 Business objectives and stakeholder objectives QP2 |
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1.5 Business objectives and stakeholder objectives QP3 |
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2 People in business |
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2.1 Motivating employees QP1 |
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2.1 Motivating employees QP2 |
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2.1 Motivating employees QP3 |
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2.1 Motivating employees QP4 |
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2.2 Organisation and management QP1 |
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2.2 Organisation and management QP2 |
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2.3 Recruitment, selection and training of employees QP1 |
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2.3 Recruitment, selection and training of employees QP2 |
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2.3 Recruitment, selection and training of employees QP3 |
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2.3 Recruitment, selection and training of employees QP4 |
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2.3 Recruitment, selection and training of employees QP5 |
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2.3 Recruitment, selection and training of employees QP6 |
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2.3 Recruitment, selection and training of employees QP7 |
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2.4 Internal and external communication QP1 |
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2.4 Internal and external communication QP2 |
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3 Marketing |
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3.1 Marketing, competition and the customer QP1 |
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3.1 Marketing, competition and the customer QP2 |
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3.1 Marketing, competition and the customer QP3 |
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3.1 Marketing, competition and the customer QP4 |
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3.2 Market research QP1 |
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3.2 Market research QP2 |
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3.3.1 Product QP1 |
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3.3.1 Product QP2 |
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3.3.2 Price QP1 |
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3.3.3 Place QP1 |
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3.3.4 Promotion QP1 |
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3.3.4 Promotion QP2 |
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3.3.4 Promotion QP3 |
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3.3 Marketing mix QP1 |
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3.4 Marketing strategy QP1 |
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4 Operations management |
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4.1 Production of goods and services QP1 |
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4.1 Production of goods and services QP2 |
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4.1 Production of goods and services QP3 |
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4.1 Production of goods and services QP4 |
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4.2 Costs, scale of production and break-even analysis QP1 |
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4.2 Costs, scale of production and break-even analysis QP2 |
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4.2 Costs, scale of production and break-even analysis QP3 |
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4.2 Costs, scale of production and break-even analysis QP4 |
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4.2 Costs, scale of production and break-even analysis QP5 |
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4.3 Achieving quality production QP1 |
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4.3 Achieving quality production QP2 |
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4.4 Location decisions QP1 |
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4.4 Location decisions QP2 |
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4.4 Location decisions QP3 |
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5 Financial information and decisions |
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5.1 Business finance needs and sources QP1 |
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5.1 Business finance needs and sources QP2 |
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5.1 Business finance needs and sources QP3 |
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5.2 Cash-flow forecasting and working capital QP1 |
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5.2 Cash-flow forecasting and working capital QP2 |
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5.2 Cash-flow forecasting and working capital QP3 |
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5.3 Income statements QP1 |
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5.5 Analysis of accounts QP1 |
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5.5 Analysis of accounts QP2 |
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5.5 Analysis of accounts QP3 |
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5.5 Analysis of accounts QP4 |
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6 External influences on business activity |
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6.1 Economic issues QP1 |
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6.1 Economic issues QP2 |
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6.1 Economic issues QP3 |
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6.1 Economic issues QP4 |
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6.2 Environmental and ethical issues QP1 |
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6.2 Environmental and ethical issues QP2 |
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6.2 Environmental and ethical issues QP3 |
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6.3 Business and the international economy QP1 |
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6.3 Business and the international economy QP2 |
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6.3 Business and the international economy QP3 |
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6.3 Business and the international economy QP4 |
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